The Best Ways Leaders Promote Happiness
Here is some great insight from Lolly Daskal about our responsibility as leaders. We all want employees to be happy …
Here is some great insight from Lolly Daskal about our responsibility as leaders. We all want employees to be happy …
From Bruce Temkin: In September 2007 I published my initial manifesto: Great Customer Experience Is Free. I still fully believe in …
Here is some great insight we all should pay attention to in our lives. God rested on the 7th day. …
It happens way to easily. It is a slippery slope. Too many of us go down this path. Here is …
Should you disagree in a job interview? When you’re interviewing for a job, you typically have one primary goal: impress the …
You have to love this funny chart but also Seth Godin’s great questions in his blog. Is it because it …
Just like humans outgrow their clothes, expanding businesses outgrow their workspaces. Finding the right size office for your company can …
Let’s start with the facts. In a 10-year study of 1,500 corporations with the biggest market caps, three noted business school professors …
Linda A. Hill and Kent Lineback, authors of “Being the Boss: The 3 Imperatives for Becoming a Great Leader,” describe …
Many of us face interesting questions. The are, at the core, questions of leadership. Who will lead the digital charge …
Today’s guest blog is from Andrew Jackson. Andrew has spent the last 30 years building and managing technical service companies. …
How often does the social media monster swallow you whole? More than you may think, according to Red e App, …
What qualifies as digital alienation for the CIO and the digital executive? Is it about “age” or is about being …
Tom Malone, professor at the MIT Sloan School of Management and author of the HBR article “The Age of Hyperspecialization,” …
Being customer focused is about how engaged our employees are on any given day. Engaged employees lead to engaged customers. …
The employee experience and employee engagement is a huge issue related to the customer experience. Unengaged employees have a direct …
We all know it. We all hear it. Leadership loves to talk about change. Employees love to ignore it. Talk …
Below is a guest blog from Rick Johnston. Rick is consultant for multiple nonprofit organizations; interested in providing digital strategy …
Is it about checking the box called training or is about learning? It is actually about both but many times …
I am a big fan of list of things “to stop” doing. We all have “to do” lists but we …
The most important issue for any planning and execution system for the digital executive is accountability. Without accountability, not much …
There is a fast growing perception that your nonprofit’s CEO and C-suite leaders will be active on social media. The media …
A central question to answer as a digital executive is “Is my company ready to be disrupted?” Critical to this …
Eric Ries, entrepreneur-in-residence at Harvard Business School, explains how to find the human causes of technical problems. He suggest using …
Are we working too much? What happened to the 40 hour work week? Do you dream for TGIT — Thank …
We all are busy. The whirlwind never stops some days. And then the emergency strikes. Yee gads. It may take …
As leaders, we all have a significant role in influencing the strategy and direction of the business. Culture change doesn’t …
We all need to focus. We know we are spread too thin. We need to courage to face this important …
Most customer systems are designed to focus on the needs of the company and not the customer. Successful organizations see …
If you want to set yourself up for financial prosperity, knowing how to properly and professionally ask for a raise …
I am a big fan of the work that Constellation Research does. We have lots of lists that writers develop …
The move to create a digital business that is obsessed with customers requires talent. We all need the best people …
Engaged employees create a culture where customers are highly engaged. Study after study demonstrates it. Engaged employees, who work with …
Robert Cacace is founder of RobertC Consulting. They provide strategic direction to companies struggling with the intricacies of merging business …
Bruce Temkin at Customer Experience Matters has done a masterful survey on what distinguishes purposeful leaders. Purposeful leadership is key to …
Mike Capone is CIO SVP at Qlik. He serves as General Manager of an International HR/Payroll Outsourcing Business Previous – …
Part of becoming a digital business is a willingness to encourage employees to be more digital. One aspect of that …
Things in every company, to some extent, get on auto pilot. There isn’t anything wrong with that. It just happens. …
It makes a difference if you love your career, your work, your job and your customers. Passion is characteristic of …
Is there is a disconnect in what members of the C-Suite believe and what employees believe? Is it a question …
You are going to have a lot of digital change initiatives and projects going as you accelerate the pace of …
You are becoming a digital business. You are on a journey. One thing is clear. It is very clear. Many …
What is the role of the CEO when it comes to building a digital business and the change required to …
I know I’ve said it. I know I am not the only one. I am embarrassed by it. We’ve tried …
Great insight from Seth Godin. Source: Do-ability | Seth’s Blog When we were in fifth grade, our options were severely limited. …
Being happy at work is important. We know the value of employee engagement. Do we have a mission employees can …
Jim Clifton, CEO of the polling firm Gallup, laments the resources the U.S. devotes to identifying and training elite football …
The disclosure that Intel is under investigation for age discrimination highlights what many see as an unspoken truism of the tech industry: …
This is spot on. Goals drive strategy. Strategy drives tactics. Scrums (daily execution) must be connected otherwise they are useless.
This is a very curious trend with disturbing implications. As a boomer, I’ve had a sense about this issue but …