What is going on with Artificial Intelligence investments?
What is going on with Artificial Intelligence investments? This report examines the state of artificial intelligence (AI) investment, development and …
Category Archives: Technology
Cybersecurity is a field of growing demand, it hit 0% unemployment in 2016
Great insight via Codebook – April 26, 2018 – Axios “The cybersecurity skills shortage is dire — one commonly cited estimate predicts 3.5 …
How Jeff Bezos leads
In Amazon founder and CEO Jeff Bezos‘ annual letter to shareholders, he shares seven “essentials of what we’ve learned (so far) …
Temkin Experience Ratings Software Snapshot
Temkin recently released the 2018 Temkin Experience Ratings (TxR) that ranks the customer experience of 318 companies across 20 industries based on …
Who’s job is cyber security in 2018?
Whose job is cyber security at your job or at home? No matter where we are these days, no matter …
Six Best Practices from the NGO Technology Report — Well worth the read
There are many reports that get published every year. You can get overwhelmed with too much information. What should a …
“Most CEOs don’t fully understand the impact emerging digital technologies will have on their industry in the next ten years.” ~Nigel Fenwick
This may be your reality. You see a business (not technical) imperative to be a digital business. Your CEO and …
Google Launches Its First Cybersecurity Company, Chronicle
Now this is serious. Google tends to play for keeps. It is interesting that is funded as a “moonshot” initiative …
What does a digital business and its evolution look like for you?
Thinking and planning through the evolution of your digital business requires some holistic and strategic thinking. It is a core …
84 Percent of U.S. Healthcare Providers Have No Cyber Security Leader
Do you find this a little concerning? Eighty-four percent of U.S. healthcare providers don’t have a cyber security officer, and …
How do you measure results for cyber security investment?
With over 400 global business and security executives participating in a benchmark survey called The 2017 State Of Cybersecurity Metrics Annual …
Top 5 cybersecurity mistakes leaders make, and how to fix them
Cybersecurity teams are largely understaffed and underskilled. Security breaches are only going to accelerate and get worse. In general, most …
A shortcut to cybersecurity
Here is a great summary from Axios about the shortage of professionals in the area of cybersecurity. We need to fill …
The elephant in the room is making a mess
There is an elephant in the room. It has been there for a while and everyone knows it. It doesn’t …
Walmart plans to increase use of Macs
According to Axios: Walmart has 7,000 Macs in use today, but expects that number to skyrocket next year as it gives …
Does Oracle have the answer to the future of data?
Building upon the next generation of the industry-leading database Oracle Database 18c, Oracle recently introduced the world’s first autonomous database …
The Moneyball CIO and how data can make a difference
IT can often feel like an unwinnable game, with limited resources, changing priorities, multiple stakeholders and increased demands. Too often, …
What is the value of offline data?
Not all data is as valuable as others. The human resources to manually enter offline data can be daunting and …
What data should we collect to create amazing customer experiences?
We probably shouldn’t try to collect everything. We also should be collecting the “right” data. We should consider enhancing the …
This is an ecosystem built for data, insight and action
Resist the temptation to focus and organize around silos. While silos can maximize a part of the system, they sub-optimize …
Unifying Online & Offline Customer Data for a Consistent Experience
The challenge of creating meaningful relationships is complicated by an abundance of data from both online and offline sources, as …
Most CEOs Can’t Lead A Digital Transformation
I am a big fan of Jim Collins. It is nice to hear again about his influence. It is also …
The US government’s requirements for passwords has changed
This makes sense. Password security needs an overhaul. Let’s see if this takes off. It might be getting easier to …
The C-Suite and IT Need to Get on the Same Page on Cybersecurity
A recently published global survey of C-Suite level executives and IT Decision Makers (ITDMs) revealed a large gap in assessments …
Unifying the experience for the donor
This is not all about data. At the end of the day, donors will expect a great (unified) experience across …
Unifying donor data and creating actionable insight
Even 2 pieces of unified data is more powerful than one. Having a plan for the most valuable sources and …
What donor data should we collect?
We probably shouldn’t try to collect everything. We also should be collecting the “right” donor data. We should consider enhancing …
This is a donor ecosystem built for data, insight and action
Resist the temptation to focus and organize around silos. While silos can maximize a part of the system, they sub-optimize …
How do we know who the customer is behind all the devices connecting with us?
How do we know who the customer is behind all the devices connecting with us? We live a world of …
The Smartphone Platform War Is Over
“While the global smartphone market is as competitive as ever in terms of manufacturers fighting for the consumers’ love (and …
Fix Computer Security by Acting like Macy’s
Retail operations have very effective security. We should look at their approaches and design computer security in a similar fashion. …
What kind of business technology scorecard do you use?
Do you have a scorecard that translates your key goals and strategies in a way that drives performance? Have you created …
Who Owns Enterprise Analytics and Data? How about the CEO?
This is a very interesting suggestion that the CFO owns enterprise analytics and data. My sense, while it is well …
Rise of Digital Music Stops the Industry’s Decline
“2015 was a pretty good year for the music industry. According to IFPI, worldwide recorded music revenues totaled $15 billion, …
How do consumers expect to connect with us?
You know technology is moving fast. So are customer expectations. Adoption of multiple devices is now the norm. I connect …
Salesforce.com Seeks Nonprofit Input on Specialized Software
Cloud-computing company Salesforce.com is soliciting input from nonprofits on how to tailor its programs to meet charities’ needs, the San …
What is encryption and why is it important? This is not Apple vs. the FBI.
Encryption is important. Many companies and individuals take advantage of the benefits of encryption. No one has every suggested it …
In the Internet of Things, are you ready to take control in your self driving car?
The Internet of Things is all the rage. Are you ready? My thermostat is one thing, my car is another? …
Microsoft Is Pulling the Plug on Windows 8
I used Windows 8 but mainly stayed on the desktop side. Just bought a Surface Book running Windows 10 and …
Tough Times Ahead for the Tech Industry? Are we over the shiny new object?
Accenture conducted an international survey to take the pulse of today’s tech consumer. The results are sobering, as a decade …
Microsoft Restyles Philanthropy Unit Under New Name and Leader
Now here is some good news for nonprofits. Microsoft has long been a friend of the nonprofit community. Microsoft announced …
These Technologies Will Shape the Near Future
“Over the past few years, we have witnessed a number of technological revolutions. First there was the rise of smartphones, …
The Global Tablet Market Is in Decline
Who would have thought the tablet market wouldn’t continue growing? With the demise of laptop sales, this seemed a no-brainer …
The brave new world of marketing automation and why it is important to your strategy
Marketing automation is a category of technology that allows companies to streamline, automate, and measure marketing tasks and workflows, so …
How do you combine technologies to innovate?
This makes so much sense. It is the combination of technology that becomes so powerful in this model. Well worth …
All Boards Need a Technology Expert
It is striking that most Boards of Directors have little to no members who have expertise in technology. As technology …
Should adoption of new technology be a top priority in digital business transformation?
Are you leading the charge in digital business transformation? Here are some things to focus on: New technology to enable …
Use your personal smartphone for work email? Your company might take it
If you use your personal smartphone or tablet to read work email, your company may have to seize the device …
Have we reached a digital tipping point?
Is it about our digital budget or is it about having the right strategy, people and processes in place. It …
What is the secret sauce for delivering in the new digital world and transform our businesses into digital businesses?
In our new digital world, we know we know we need to be fast and agile. It also helps to …
