Fortium Partners – Discovery Assessment

Fortium LogoFortium Partners, in response to and in anticipation of our clients’ needs in a world where strategy is a critical reality, has developed a Discovery Assessment initiative available immediately to Fortium clients.

The need for a different approach

Unified Customer ExperienceFor these reasons and more, Fortium’s Discovery Assessment considers what are the current pain points before moving to a more thorough Strategy Assessment and Roadmap.

The Fortium model is a comprehensive and, maybe even more importantly, a sustainable program for organizations seeking to take advantage of opportunities as they emerge, and sustain a responsive framework for this rapidly-evolving digital world to “manage down” the uncertainty level. We help you discover where you are today, plan for where you want to go in the future, create real action that produces results and optimize your initiatives for continuous improvement.

ApproachSo what about transformation initiatives? They seem so hard and fail so often. They don’t have to. In this day and age, just improving may get you out of business. Rapid, transformative results are possible. Fortium’s approach to discover where you are today, plan for where you want to go in the future, create real action that produces results and optimize your initiatives for continuous improvement works. It does take discipline that Fortium can help you discover.

Why a Fortium Discovery Assessment

Transformation ApproachFortium Partners is focused on providing executive-level guidance to companies with an immediate need for transformation and support to improve digital and customer experience management. Fortium’s Partners have served as C-Suite members of significant, recognizable companies and each possess 25+ years of experience helping CEOs, Boards, and Investors lead substantial initiatives and solve complex problems.

Our collective assessment experience has its roots in our work at some of the world’s most challenging real-world digital environments, including nonprofit organizations, Financial Services, Airlines, Health Care, and Retail.

Background and Scope

Several of the priorities of the leadership of the C-Suite today are to create a focus on the customer experience and digital strategy execution. Consideration should be given to strategies to create greater insight for these 2 functions.

Proposed discovery services:

  • Agenda setting meeting and pre meeting planning
  • Executive conversations and interviews
  • Detailed report including conversation notes, observations and recommendations.Potential areas to explore could be:
    • Current state of the customer experience along with high level recommendations
    • Current state of the digital experience along with high level recommendations

Typically Discovery Assessments lead to 2 further stages. The first is Strategy and Roadmap assessment designed to build a detailed strategy. The second, after the design stage, is execution of the strategy through program management of all the agreed upon initiatives.

I’m interested in learning more. Please have someone contact me.