Where is your organization chart taking you?
You have to love this funny chart but also Seth Godin’s great questions in his blog. Is it because it …
You have to love this funny chart but also Seth Godin’s great questions in his blog. Is it because it …
SMART goals are very important. They set the direction and tone. How they will be achieved (strategy) is equally, if …
Let’s start with the facts. In a 10-year study of 1,500 corporations with the biggest market caps, three noted business school professors …
Linda A. Hill and Kent Lineback, authors of “Being the Boss: The 3 Imperatives for Becoming a Great Leader,” describe …
Many of us face interesting questions. The are, at the core, questions of leadership. Who will lead the digital charge …
Is hope a good strategy? For many of us in business, it seems to be on some days. We can …
We live in a digital world. We are moving from doing digital to being digital. Our business is essentially “eBusiness”. …
I am a big fan of list of things “to stop” doing. We all have “to do” lists but we …
Why is important. It is in fact the starting point. Without it, our business, is just another commodity. Plenty of …
The fourth criterion for a SMART goal stresses the importance of choosing goals that matter in improving the customer experience. …
This is interesting. It also seems fundamental. I am sure way to many of us are guilty of “believing the …
This makes so much sense. It is the combination of technology that becomes so powerful in this model. Well worth …
As digital executives, we all start many initiatives. It is also true that some lose steam. Some for a reason …
So you’ve jumped into social media as a part of your digital marketing and customer strategies. Now would be the …
Sometimes you just have to say that the Emperor has no clothes on. What does innovation really mean? Why has …
An essential ingredient to success of digital business change is focus. It must be recognized, when you are obsessed with …
It is very, very important to think out clearly the digital goal and strategy. It is obvious if you are …
The job of a CIO is a tough one. Understanding and being able to communicate highly technical concepts in plain …
Kevin Schulman is founder and managing partner of DonorVoice, a company helps non-profits increase retention and donor loyalty with an …
Reggie Henry joined ASAE in November of 1994. His responsibilities are to implement “exemplary” systems at ASAE that can serve …
There are some things we should frame as first things first. When thinking through digital change it helps to clearly …
Who is in charge of the customer experience? The customer dictates both the what and the how of their experience. …
We all feel how fast things are moving. There is stuff happening we don’t see coming but then …. boom; …
What do customers really want? Are we delivering it? Is there a gap? Customers have certain goals in mind when …
You are on the journey to becoming a master at becoming a digital business. How do you go about creating …
There are lots of examples of roadmaps out there. Take any digital initiative and you can find the generic way …
You are becoming a digital business. You are on a journey. One thing is clear. It is very clear. Many …
Building a digital business is a journey. Before moving forward, it helps to have a strong vision for where you …
You are moving ahead with improving your business with some great digital change initiatives. What are some of the digital …
Will technology save you? Not likely. It can help change your business into becoming more digital but without a passion …
I know I’ve said it. I know I am not the only one. I am embarrassed by it. We’ve tried …
How many ideas did Jack Welch need to unleash to reinvent General Electric in the 1980s, as the Cold War …
Being happy at work is important. We know the value of employee engagement. Do we have a mission employees can …
Project management is very important. I can get consumed by it all. So many details, so little time. Let’s get …
I am a big fan of planning and the approach Seth God advocates. This is an concise overview of an …
Donor experience scoreboards help you establish if you are winning or not. When you have clear goals (lagging indicators) and …
There are a number of variables as we take our journey to becoming a digital business. There are some edges …
The buzz is all around “digital transformation”. Is transformation what your business needs right now. Maybe but probably not. You …
We read a lot about digital transformation. Transformation is really only part of the picture. The end game is to …
The fourth criterion for SMART goals stresses the importance of choosing goals that really make a difference in improving the …
With over 400 global business and security executives participating in a benchmark survey called The 2017 State Of Cybersecurity Metrics Annual …
Digital change is about several things. Digital change is about being bold. Companies don’t have to be high-tech to use …
Having an approach or a framework for the work of the nonprofit digital executive is very important. Being passionate about …
Axios has put together some great info on artificial intelligence. It’s use will continue to expand. Consideration of the ethics …
We all have the “location, location, location” mantra emblazoned in our minds. While specific to the real estate market, we …
Getting our people strategy right is a huge challenge. All leaders know it and struggle. If only we were better …
Not all data is of equal value and not every customer is either. Part of the framework that leads from …
We probably shouldn’t try to collect everything. We also should be collecting the “right” data. We should consider enhancing the …
I don’t think I would advocate not having a strategic plan but they probably could be simpler than we make …
Brian Solis takes a break from his X book tour to share his thoughts on innovation and why we need …